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© 2024 The Bank of New York Mellon Corporation
Depositary Receipt business and services are conducted through The Bank of New York Mellon.
To learn more about DRs, please contact DRBrokerSolutions@bnymellon.com.
The information and data provided herein are provided for general informational purposes only. BNY does not warrant or guarantee the accuracy, timeliness or completeness of any such information or data. BNY does not undertake any obligation to update or amend any information or data, and may change, update or amend any information or data at any time without prior notice.
BNY provides no advice, recommendation or endorsement with respect to any company or securities. No information or data is intended to provide legal, tax, accounting, investment, financial, trading or other advice on any matter, and is not to be used as such. We expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon any information or data, including market value loss on the sale or purchase of securities or other instruments or obligations.
Nothing herein shall be deemed to constitute an offer to sell or a solicitation of an offer to buy securities.
BNY collects fees from DR holders pursuant to the terms and conditions of the DRs and any deposit agreement under which they are issued. From time to time, BNY may make payments to an issuer to reimburse and/or share revenue from the fees collected from DR holders, or waive fees and expenses to an issuer for services provided, generally related to costs and expenses arising out of establishment and maintenance of the DR program. BNY may pay a rebate to brokers in connection with unsponsored DR issuances; brokers may or may not disclose or pass back some or all of such rebate to the DR investor. BNY may also use brokers, dealers or other service providers that are affiliates and that may earn or share fees and commissions.
BNY may execute DR foreign currency transactions itself or through its affiliates, or the Custodian or the underlying Company may execute foreign currency transactions and pay US dollars to BNY. In those instances where it executes DR foreign currency transactions itself or through its affiliates, BNY acts as principal counterparty and not as agent, advisor, broker or fiduciary. In such cases, BNY has no obligation to obtain the most favorable exchange rate, makes no representation that the rate is a favorable rate and will not be liable for any direct or indirect losses associated with the rate. BNY earns and retains revenue on its executed foreign currency transactions based on, among other things, the difference between the rate it assigns to the transaction and the rate that it pays and receives for purchases and sales of currencies when buying or selling foreign currency for its own account. The methodology used by BNY to determine DR conversion rates is available to registered Owners upon request or can be accessed here. In those instances where BNY's Custodian executes DR foreign currency transactions, the Custodian has no obligation to obtain the most favorable exchange rate or that the method by which the rate will be determined will be the most favorable rate, and BNY makes no representation that the rate is a favorable rate and will not be liable for any direct or indirect losses associated with the rate. In certain instances, BNY may receive dividends and other distributions from an issuer of securities underlying DRs in U.S. dollars rather than in a foreign currency. In such cases, BNY will not engage in or be responsible for any foreign currency transactions and it makes no representation that the rate obtained by an issuer is a favorable rate and it will not be liable for any direct or indirect losses associated with the rate.
BNY is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. BNY is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK).
BNY's name, brand and/or trademarks may not be used, copied or reproduced without the prior express written consent of BNY.
DEPOSITARY RECEIPTS ARE NOT INSURED BY THE FDIC OR ANY OTHER GOVERNMENT AGENCY, ARE NOT DEPOSITS OR OTHER OBLIGATIONS OF, AND ARE NOT GUARANTEED BY, BNY AND ARE SUBJECT TO INVESTMENT RISKS INCLUDING POSSIBLE LOSS OF PRINCIPAL AMOUNT INVESTED.
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DR Basics
BNY is the leading depositary bank, managing more sponsored depositary receipt programs than all other depositary banks combined. To understand the services we provide to issuers, investors and brokers in our role as depositary bank, it is essential to become familiar with depositary receipts.
Find Broker Forms (QIB & Form 211) DR Custodians, DR Availability, BKDR on Bloomberg and Client access to DR INSIGHT.
Registered Depositary Receipt shareholders can sell shares, access account balances and transaction history, and find answers to frequently asked questions.
Contact Us
BNY DR Contacts Worldwide
View the complete directory of BNY Depositary Receipt Division contacts worldwide.
© 2024 The Bank of New York Mellon Corporation.
Depositary Receipt business and services are conducted through The Bank of New York Mellon.
BNY DR Phone Directory : New York Office
Access a comprehensive phone directory of BNY DR contacts in New York.
BNY DR Phone Directory: New York
Relationship Management
EMEA | 212 815 5838 |
Latin America | 212 815 2233 |
Middle East & Africa | 212 815 2248 |
Continental Europe | 212 815 2981 |
Global Client Solutions | 212 815 8257 |
Market Solutions
Broker Solutions (Brokers / Retail) | 212 815 2275 |
Global Investor Relations Advisory | 212 815 2557 |
Investor Solutions | 212 815 2157 |
ADR Operations
Settlements Inquiry Village | drsettlements@bnymellon.com |
Settlements Instruction Village | drinstructions@bnymellon.com |
Dividend
Dividend Inquiry Village | adropsdividend@bnymellon.com |
Shareowner Services
General - U.S. Callers | 888 BNY ADRS / (1-888-269-2377) |
General - Non-U.S. Callers | 201 680 6825 |
© 2024 The Bank of New York Mellon Corporation.
Depositary Receipt business and services are conducted through The Bank of New York Mellon. Privacy Policy / Terms of Use / Cookies
Shareowner Services and Account Access
Registered Depositary Receipt shareholders can sell shares, access account balances and transaction history, find answers to frequently asked questions and download commonly needed forms. To speak directly to a BNY representative, please call 1-888-BNY-ADRS (1-888-269-2377) if you are calling from within the United States. If you are calling from outside the U.S., please call 201-680-6825. You may also send an e-mail inquiry to shrrelations@cpushareownerservices.com.